Terms and Conditions

These site terms explain the main rules for using Stimi’s website, your player account, our games, promotions, and any related services we provide (together, the “Services”). They are designed to create clarity and fairness for everyone using the platform.

By accessing the Services, registering an account, making a purchase, participating in predictions, or claiming any promotion, you agree to follow these conditions of use. If you do not agree, please do not use the Services.

These account rules are meant to be readable and practical. They outline what you can expect from Stimi and what Stimi expects from you as a player.

Adults Only - Who Can Use Stimi

Stimi is intended for adults only. You must be at least 18 years old (or the legal gambling age where you live, if higher) to create an account or use the Services.

You are responsible for making sure that accessing and using online gambling-style services is lawful in your location. Stimi may restrict or block access in certain countries, states, or regions, and we may change those restrictions at any time to stay aligned with legal and operational requirements.

Getting Set Up Right - Account Registration Rules

When you create a Stimi account, you agree to provide information that is accurate, complete, and kept up to date. This includes details like your name, date of birth, contact information, and any other information requested during sign-up or later account reviews.

A few practical expectations apply:

• Your account must be registered in your own name.
• You may only open and use the number of accounts Stimi permits per person, household, device, or payment method.
• You should not create accounts on behalf of anyone else or allow anyone to register using your identity.

If information is missing, inconsistent, or appears inaccurate, Stimi may request updates, limit certain features, or pause transactions until the details are confirmed.

Quick Reality Check - Identity Verification and Checks

To protect players and keep the platform secure, Stimi may ask you to verify your identity or account details. This can happen at registration, before a redemption, after certain purchases, or any time an account review is reasonably needed.

Verification may include requesting documents or information to confirm:

• Your identity and age
• Your address or location
• Ownership of a payment method
• Account activity, including purchases and redemptions
• Compliance with applicable rules and fraud-prevention checks

If you do not provide requested verification within a reasonable timeframe, Stimi may restrict account features, delay withdrawals or prize redemptions, or close the account where appropriate.

Your Account, Your Responsibility - Login, Security, and Access

You are responsible for keeping your login details private and secure. Any activity that happens through your account will be treated as authorized by you, unless we reasonably determine otherwise.

Your account is personal and may not be shared, transferred, sold, or used by anyone else. That means:

• Do not allow friends or family to play on your account.
• Do not use someone else’s account.
• Do not coordinate account use to bypass limits, eligibility rules, or bonus terms.

If you believe your account has been accessed without permission, contact support as soon as possible so we can help you secure it.

Money Matters - Deposits, Withdrawals, and Account Balances

Payment methods, processing times, fees, availability, and limits can vary by location, account status, verification level, and the payment provider’s rules. Stimi may offer common payment methods such as Visa and MasterCard, but we cannot guarantee that every method will be available at all times or in every region.

When you request a withdrawal or prize redemption, Stimi may review the request before approval. This may include checks for verification status, promotional compliance, chargeback risk, or signs of restricted behavior.

A few key balance principles:

• Your account balance may include different categories of funds or credits, depending on how they were received.
• Promotional credits may be subject to playthrough, eligibility rules, expiration, or redemption limits.
• We may apply reasonable security checks before processing transactions to protect you and the platform.

Bonus Terms That Actually Matter - Promotions, Credits, and Codes

Stimi may offer promotions such as sign-up rewards, daily credits, referral bonuses, and purchase-based offers. Each promotion can come with its own bonus terms, including eligibility requirements, time limits, and game restrictions. Always review the offer details shown at the time you claim it, because those specific rules control how that promotion works.

Common promotion conditions may include:

• Minimum purchase requirements (for example, $20)
• Promo code entry during registration or purchase (when required)
• Wagering requirements (for example, 1x playthrough on eligible predictions)
• Eligibility limits (one per person, household, device, payment method, or IP address)
• Expiration windows (some offers may expire within 7 days of registration)
• Maximum redemption or conversion limits where applicable

Stimi also reserves the right to void a promotion, adjust promotional balances, or deny promotional eligibility when there is reasonable evidence of misuse, including multiple accounts or attempts to bypass the rules.

If you want the full details for a specific offer, review the promo terms presented in-app or on the relevant promo page before opting in.

Access Isn’t Always Perfect - Games, Features, and Availability

Stimi aims to provide stable, enjoyable access to the Services, but availability can vary. Some games, promotions, or features may be unavailable due to:

• Your location or device compatibility
• Routine maintenance or emergency updates
• Software changes, provider outages, or technical issues
• Compliance changes that require restrictions by region

Stimi may add, remove, suspend, or limit games, markets, promotions, and site features at any time. We do this to maintain balance, security, fairness, and compliance, and to improve the overall experience.

Play Fair, Keep It Clean - Prohibited Behavior

Stimi is built for fair play. You agree not to use the Services in a way that is unlawful, deceptive, or designed to manipulate outcomes, promotions, or platform systems.

Prohibited behavior includes, but is not limited to:

• Fraud, collusion, or coordinated play intended to exploit the platform
• Chargeback abuse or attempting to reverse legitimate transactions to gain an advantage
• Providing false or misleading information
• Bonus abuse, including using multiple accounts to claim the same promotion
• Using unauthorized software, scripts, bots, emulators, or automation tools
• Interfering with site operations, security features, or other players’ access
• Allowing someone else to use your account, or using someone else’s account

If you are unsure whether something crosses the line, the safest move is to ask support before doing it.

What Stimi Can Do When Something Looks Off

To protect players and the integrity of the Services, Stimi may take reasonable action when we believe rules have been broken, verification is incomplete, or account activity suggests misuse or risk.

Depending on the situation, actions may include:

• Limiting access to certain features
• Pausing promotions or removing promotional eligibility
• Freezing withdrawals or redemptions during a review
• Requesting additional verification
• Suspending or closing accounts when appropriate

We aim to handle reviews in a measured way, with a focus on fairness, clarity, and security.

Mistakes Happen - Errors, Malfunctions, and Corrections

From time to time, technical issues can occur. These may include system interruptions, game malfunctions, incorrect displays, pricing or market errors, bonus-crediting mistakes, or balances that do not update correctly in real time.

If an obvious error occurs, Stimi reserves the right to correct it and to address the impact in a fair and reasonable way. This may include adjusting balances, voiding bets or predictions affected by a malfunction, or reversing an incorrect credit. When possible, we’ll communicate clearly so you understand what happened and why a correction was made.

Responsible Gaming - Keep It Fun and in Balance

Gambling-style gameplay should be treated as entertainment, not a way to make money. Please play within your means, take breaks when needed, and use any responsible gaming tools that may be available, such as deposit limits, time-outs, or self-exclusion.

If you feel your play is no longer in a healthy balance, step back and reach out for help. Support can also guide you to available account controls.

Site Content and Ownership - Intellectual Property

The Stimi website and Services include designs, logos, branding, text, software elements, layouts, and other original materials owned by Stimi or used under license from our partners.

You may not copy, reproduce, republish, distribute, modify, or commercially exploit any site content without written permission, except where allowed by applicable law for personal, non-commercial use.

Partners Powering the Platform - Third-Party Providers and Links

Some parts of the Services may be delivered by third parties, such as game studios, payment processors, identity-verification vendors, or technical service providers. These services may be subject to the third party’s availability and operational limits.

Stimi may also provide links or references to third-party websites or services. If you choose to use them, you do so at your own discretion, and their terms and policies may apply.

Limits You Should Understand - Liability and Service Use

Stimi works hard to keep the Services secure and reliable, but we cannot accept responsibility for losses or damages caused by circumstances outside our reasonable control. This can include:

• Internet or device issues on your end
• Unsupported browsers, operating systems, or settings
• Service interruptions, maintenance, or provider outages
• Third-party failures, including payment processing delays
• Events considered force majeure (for example, major infrastructure failures or natural disasters)
• Misuse of the Services, including account sharing or unauthorized access caused by weak security practices

Nothing in these service terms limits any rights you may have under applicable consumer protection laws that cannot be excluded.

No Guarantees - “As Is” and “As Available”

The Services are provided on an “as is” and “as available” basis. That means Stimi cannot guarantee uninterrupted access, constant availability of every feature, or error-free operation at all times.

We will continue working to improve stability, accuracy, and performance, but occasional downtime, updates, or technical issues may occur.

Updates Over Time - Changes to These Terms

Stimi may update these conditions of use from time to time. The latest version posted on the website will apply from the date it is published, unless we state otherwise.

If you keep using the Services after an update goes live, that continued use counts as acceptance of the updated terms. It’s a good idea to check this page periodically, especially before claiming a new promotion or making a purchase.

Other Pages That Matter - Related Policies

These site terms work alongside other important policies that may apply depending on how you use the Services. For example, you may want to review our Privacy Policy, as well as any responsible gaming guidance, cookie information, promotion-specific rules, and any anti-money laundering and identity-check practices we publish.

If there’s ever a conflict between a promotion’s specific rules and these general platform rules, the promotion’s specific rules will usually control for that promotion.

Need Help? Here’s How to Reach Us

If you have questions about these service terms, your account, verification, or a transaction, contact Stimi support by email at “support@stimigames.com.” We may also offer live chat in certain areas of the site when available.

Using Stimi is meant to feel clear, fair, and secure. These terms exist to set practical expectations, protect players, and keep the platform running smoothly, and your continued use of the Services confirms your agreement with them.